The Igloo - View Single Post

Claude · 05-19-2023, 01:11 PM

Sorry for the technical issues that you may have experienced during the pre-sale for shows on Tuesday,
which was out of our control.
Each venue has issued an explanation and an apology for this,
and at our request have put the following in place:

Brooklyn & Chicago
Due to ticket-server overload issues,
the venues said they will contact each purchaser by email to offer a refund of the booking fees for the hassles experienced.

Los Angeles
For those who experienced the compulsory purchase of 4 tickets for the Los Angeles show,

the venue will be in touch to offer a full refund for any unwanted tickets, along with a refund in booking fees.

PLEASE NOTE
All pre-sale tickets are sold out.
All tickets purchased so far are still valid.
We have delayed the General On-Sale date until 02 June while the issues are being resolved.

In the meantime, we will add an extra Los Angeles show and send information about the pre-sale,
along with a and a new code, to those on this mailing list over the next few days.

05-19-2023, 01:11 PM	#4
Claude Eskimo Regular Join Date: Sep 2014 Posts: 783	Sorry for the technical issues that you may have experienced during the pre-sale for shows on Tuesday, which was out of our control. Each venue has issued an explanation and an apology for this, and at our request have put the following in place: Brooklyn & Chicago Due to ticket-server overload issues, the venues said they will contact each purchaser by email to offer a refund of the booking fees for the hassles experienced. Los Angeles For those who experienced the compulsory purchase of 4 tickets for the Los Angeles show, the venue will be in touch to offer a full refund for any unwanted tickets, along with a refund in booking fees. PLEASE NOTE All pre-sale tickets are sold out. All tickets purchased so far are still valid. We have delayed the General On-Sale date until 02 June while the issues are being resolved. In the meantime, we will add an extra Los Angeles show and send information about the pre-sale, along with a and a new code, to those on this mailing list over the next few days.